SBE Unique believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.
How do I cancel an order on balajiretail.com?
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.
For outright cancellations by you:
– If you cancel your order before your product has shipped, 10% of the amount will be deducted and the remaining amount will be refunded
If the cancellation is after your product has shipped:
If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product
Refunds will be made in the same firm that the payment will be received within 10 working days from the date of cancellation of order.
If you think you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 8268278286 or email us at info@balajiretail.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:
Any product that exhibits physical damage to the box or to the product;
***IMPORTANT***
If you think the size you ordered is not proper , you have to come to the store and get it exchanged within 7 days. So please check the size chart and the description of the product before buying
